!
We have your files — but your assessment is on hold.
You told us this is a partial set, so nothing starts yet. Your analysis — and the two-business-day clock — begins only once every export has arrived.
- Status
- On hold — awaiting exports
- We'll reply to
- your work email
- Archive received
- —
- Send the rest to
- sales@opticca.com
- Report window
- Within two business days of the final export arriving — weekends and statutory holidays excluded
To take your assessment off hold:- Email the remaining exports to sales@opticca.com from the same email address you submitted with.
- Put your company name in the subject line so we can match them to this submission.
- We'll confirm receipt and the two-business-day clock starts.
Email the remaining exports →Your files arrive in our assessment inbox and are assigned to a named senior consultant, who does the work personally and is your point of contact throughout. They are used only to produce your report, read only by Opticca, and deleted once your assessment is complete.