Administrative Assistant | MONTRÉAL

Montréal, QC
Posted on
5/8/2019

Opticca Consulting delivers revolutionary platforms that enable our clients to outperform their competition. We help our clients speed up application development and deliver value faster than ever before by adopting architectures using DevOps, Containers and Microservices, as well as supporting Automation and CI/CD pipelines. Our extensive partner network helps us drive collaboration and leverage technology independence. We’ve built a team of passionate technologists who truly care about achieving quality outcomes, building lasting relationships, and delivering on what we promise – every client is a reference.
For more information, visit: www.opticca.com

Position: Administrative Assistant

Reporting directly to the Partners, the incumbent acts as a resource for staff providing clerical and administrative/operational support services and related information/guidance. He/she supports the daily operations of the business by providing front line assistance.

Job Description

Being an Administrative Assistant at Opticca, skills you need to have include

  • Providing excellent administrative support to the Partners including calendar management, meeting support, travel arrangements, drafting correspondence and emails with a high level of discretion and confidentiality
  • Providing streamlined and focused client lifecycle support such as expense reporting and billings
  • Coordinating internal/external meetings as requested to document action items for independent follow up
  • Supporting the agile workplace including location and reservation of appropriate space and other required resources
  • Representing the Partners in a professional and confident manner, in both written and verbal communications, internally and externally
  • Handling work-related matters on behalf of – and alongside – the Partners, some of which are highly confidential in nature
  • Anticipating business and client service needs, demonstrating resourcefulness and critical thinking
  • Actively developing knowledge of our client projects in order to assist partners in reporting on forecasts and actuals
  • Working collaboratively with other support teams in Business Operations, leveraging appropriate firm resources to manage, own and minimize administrative tasks for the Partners
  • External Posting Qualifications
  • Internal communications, such as monthly newsletters
  • Onboarding of new employees

Professional expectations

  • Minimum 5 years of customer service and/or administrative experience in a professional, customer-service driven and fast-paced environment
  • Exceptional commitment to client service and continuous improvement
  • Ability to deal with highly confidential information; diplomacy, conciliation and discretion are all vital in this role
  • Demonstrated aptitude to prioritize tasks based on comparative importance and urgency
  • Ability to work with minimal supervision and direction
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Effective decision-making ability
  • Excellent interpersonal skills and a demonstrated ability to build effective relationships and work collaboratively in a team environment
  • Advanced-level knowledge of common industry software such as G-Suite, Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Acrobat
  • Bilingualism (English and French), written and spoken

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